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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Malcolm Duke

November 22, 2024

5  out of  5
rating by Malcolm Duke
"Make it a 6 star."
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amya strickland

November 1, 2024

5  out of  5
rating by amya strickland
"The ladies workin here were so helpful!!! Please come by and see them!!"
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Dominique Miles

September 22, 2024

5  out of  5
rating by Dominique Miles
"Thank you to Ben and team we have more coverage for the unexpected."
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Brandon Bassett

April 3, 2024

5  out of  5
rating by Brandon Bassett
"Great insurance agency to do business with!"
We responded:
"Thanks a lot!"
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Jonathan West

January 31, 2024

5  out of  5
rating by Jonathan West
"I connected Ben with a friend who needed car insurance. Ben was prompt, professional, and "super nice"!"
We responded:
"Thanks a lot! "
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Joshua Nash

December 24, 2023

5  out of  5
rating by Joshua Nash
"I was fortunate enough to have had the privilege to secure a policy with Mr. Ben Owens. Had a really straightforward and easy process. Ben is very professional and enjoys what he does. I encourage anyone to contact him for your coverages"
We responded:
"Thanks a lot!"
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Felicia Galloway

August 28, 2023

5  out of  5
rating by Felicia Galloway
"He was very knowledgeable about products and offered suggestions that were helpful in reference to homeowners policy."
We responded:
"Thanks a lot!"
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Debbie A

August 22, 2023

1  out of  5
rating by Debbie A
"Had an active 6-month prepaid auto policy with Ben Owens when I was in LR. Before making renewal payments in late 2021, I Informed them (went in-person to the office) that I was moving out of state soon & asked what the best course of action was for my insurance- cancel it or what? Lady at front desk said since they couldn’t cover me outside Arkansas, they would help me search State Farm’s internal networks for a sister operator where I was going. Called the office after I moved to get that sorted, they said it would be handled and someone would call me. Called in January 2022 to make sure they have my new address. Several weeks later & I didn’t hear from anyone. My policy was neither transferred to other State Farm operator nor was any arrangements made for me. I paid for a policy that I was not covered by! 2 months after a lot of unanswered calls & voicemails and unresolved policy issue, I cancelled my policy with Ben Owens. I had over 1 month left unused on said policy before cancelling and since then, I’ve been trying to get the balance on my account back! I have called them multiple times, spoken to clueless customer service team members who promised they would escalate the issue and have someone call me back and still do not have my money back over a 15months since I cancelled the policy! It’s ridiculous and no way to treat a customer. They are okay so far they get your money but you get no value for money in their services. Do not recommend"
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Leheith Carter

April 6, 2023

5  out of  5
rating by Leheith Carter
"Always helpful, patient and understanding. I recommend you guys to anyone needing quality insurance and top shelf customer service."
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Lane Hardee

March 7, 2023

1  out of  5
rating by Lane Hardee
"Received my information from an outside company - probably EverQuote - and keeps contacting me with unsolicited offers despite being told to stop."
We responded:
"Hi Lane, I’ve reviewed the quote request that was created. It’s our job to follow up on all request for quotes that come through our system. I reviewed your account and the communication between us, and I didn’t see where you requested us to stop contacting you. If you do so, then we will be happy to remove you from our system. Furthermore, I would encourage you to contact everquote, change your passwords, and/or look into your accounts to confirm whether or not you’ve been hacked. "
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Domonique Maxwell

January 20, 2023

5  out of  5
rating by Domonique Maxwell
"Autumn was very patient and helpful with everything I needed. Everyone else in the office was also very helpful and professional and got me really good insurance rates."
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Brandy Helfrich

December 23, 2022

5  out of  5
rating by Brandy Helfrich
"always on top of it all"
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Ramon Glenn

November 30, 2022

5  out of  5
rating by Ramon Glenn
"I highly recommend Ben and his staff for your insurance and financial service needs."
We responded:
"Hi Ramon, thanks a lot for you review!"
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Ben Bradley

November 23, 2022

5  out of  5
rating by Ben Bradley
"Friendly staff and very helpful I live in Hot springs but have my insurance with Ben Owen"
We responded:
"Hi Ben, thanks a lot for your review!"
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james hale

August 3, 2022

5  out of  5
rating by james hale
"Very professional and knowledgeable."
We responded:
"Thanks a lot James! We appreciate your business!"
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Rick K

July 28, 2022

5  out of  5
rating by Rick K
"I’m so glad another customer of Ben’s recommended his agency. Ben is awesome to work with. And Morgan, I just can’t say enough good things about her in this limited space. These folks are #1 on customer service and competitive on pricing."
We responded:
"Rick, thank you so much for your review! We’re glad you’re a part of the family!"
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jaci

July 27, 2022

5  out of  5
rating by jaci
"Ben was amazing! He was so helpful made the process extremely easy! Y’all be sure to use him for your insurance needs!"
We responded:
"Thanks a lot Jaci! It was great to meet you and your family! 😄"
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Saxboi Games

February 18, 2022

5  out of  5
rating by Saxboi Games
"These are great people here, and I'm glad to be here!"
We responded:
"Thanks a lot for your review! I’m glad you’re here as well!"
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Manuel Resendiz

December 15, 2021

5  out of  5
rating by Manuel Resendiz
"Taylor is passionate about what she does. Loved to help and answered all my Life Insurance questions with ease!"
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Quanika Washington

December 3, 2021

5  out of  5
rating by Quanika Washington
"Taylor was very friendly, and she did her best to save me money!"
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Kelsie Penny

July 27, 2021

5  out of  5
rating by Kelsie Penny
"I came in frustrated at having to switch insurances for my car, but Ben was calm and patient with me as he worked to keep me on the same policy and around the same price. He did a great job. Thank you."
We responded:
"Thanks a lot for the opportunity. Welcome to the agency!"
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Rick Jones

July 24, 2021

5  out of  5
rating by Rick Jones
"knew my name before i said,maybe from phone number i do not know,but i like folks i do business with to be friendly but in a professional way,knowing my name before i said it was a really pleasant start to our talk,she explained what was happening and why we received the cards we did,very helpful,and she wasnt even the agent who sold me the policy to me.would recommend Ben Owen,state farm insurance to anyone looking for quality service ad a great value-a 10 in my book,very top shelf"
We responded:
"Thanks a lot for your feedback Rick. Thanks for being a valued customer!"
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Matt Nunn

July 13, 2021

5  out of  5
rating by Matt Nunn
"Taylor was excellent in taking care of my auto and home insurance needs. My wife and I like an agency that we feel at home with and definitely recommend this agency."
We responded:
"Thanks a lot for your positive feedback! We appreciate you as a customer!"
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Ronnie Wilson

July 13, 2021

5  out of  5
rating by Ronnie Wilson
"Very good experience with Taylor and barbey"
We responded:
"Thanks a lot for your feedback!"
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Cameron B

July 12, 2021

5  out of  5
rating by Cameron B
"Taylor was a great help and everything ran smoothly."
We responded:
"Thanks a lot for your feedback. Glad we could help!"